Support

Marratech Support
This support section contains links to our technical documentation and downloads. Our documentation is constantly up-dated with product developments and from user feedback.

If you have any other technical questions, you can post them on our User Forum

	1. SYSTEM REQUIREMENTS
Marratech Pro 4.1 Marratech E-meeting Portal 2.1

	2. GETTING STARTED
Getting started with Marratech E-meeting Portal 2.1: Windows Linux/Solaris Mac OS X

	3. RECOMMENDED HARDWARE
Windows PC Mac OS X Linux Redhat

	4. USER DOCUMENTATION
Getting Started Windows Getting Started OS X Marratech Pro Tutorial Reference manual for the client software, Marratech Pro 4.1: Marratech Pro Marratech Pro [PDF, 1200 K]

	5. DISCUSSION BOARD/FORUM
This forum has been added as service to our users. Browse, read and join the different discussion forums. View as non-member Login (Register)

	6. TECHNICAL DOCUMENTATION
Firewall Settings for Portal 2.x Firewall Settings for Portal 1.3.x [PDF, 50 K] Marratech Pro 4.1 Release Notes: Linux, Mac OS X and Windows Marratech E-meeting Portal 2.1 Release Notes: Linux, Mac OS X, Solaris and Windows Reference manual for the server software: Marratech E-meeting Portal: Marratech E-meeting Portal 2.1 Marratech E-meeting Portal 1.3.2

	7. DOWNLOAD
Marratech Software download Room Templates for seat based portals [.zip] Room Templates for room/auditorium based portals [.zip] New portal library for SIP functionality on Linux [.zip] New portal libraries for SIP functionality on Solaris [.zip]

	8. PRODUCT INFORMATION
Marratech E-meeting Portal 2.1 [PDF, 750 K]

	9. LATEST ANNOUNCEMENTS
Marratech E-meeting Portal 2.1 shipping Language pack available for Marratech Pro Marratech Pro 4.1.1 for Panther (Mac OS X v10.3.5) Released

You will need Adobe Acrobat to read pdf files. If you don't have a copy, you can download it free from here

CONTACTING MARRATECH
To contact Marratech, please use the following links:

Purchasing information: sales@marratech.co.uk
Support problems: www.marratech.com/forum

Having technical problems? Performance and stability problems involving Marratech software maybe? First of all, please check and update drivers for grabber cards, USB cameras, audio cards, etc. It is striking how many problems of this kind that can be solved just by updating those drivers. If you require assistance, please write your question in our user forum. Include a short description of the problem and relevant info about your computer (OS, processor and speed, RAM, hardware used, etc.)