| Member refers opportunities. Has free use of Marratech, provides qualified sales leads to Marratech and makes introduction. |
Member assists Marratech or sells direct to the end user. Marratech provides all Professional Services. (Either party invoices.) |
Reseller sells and invoices end user. Provides Install, Training, Maintenance. Marratech may conduct services for an agreed time period. |
Customer Support
1st Line - Marratech
2nd Line - Marratech
Approx. Training
Sales: 2 hours
Criteria
Understanding of Marratech, able to use Marratech.
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Customer Support
1st Line - Marratech
2nd Line - Marratech
Approx. Training
Sales: 6 hours
Criteria
Basic client and server technology. Sales experience and contacts.
|
Customer Support
1st Line - Reseller
2nd Line - Either party
Approx. Training
Sales: 8 hours
Tech: 6 hours
Criteria
Good client and server technology. Good training & tech support |